Issue detected in Querying metrics and in Alerting system in US-1 region

Incident Report for Oodle AI

Resolved

The query systems have recovered. We are monitoring the systems to make sure it is stable.
Posted Jul 24, 2026 - 20:14 PDT

Monitoring

We have identified the root cause. The system is recovering. We are closely monitoring to make sure it continues to remain stable.
Posted Jul 24, 2026 - 20:07 PDT

Identified

Queries for recent data are currently degraded, which is also affecting our alerting system. We're working to stabilize the system as our highest priority.
Posted Jul 24, 2026 - 19:39 PDT

Update

We are continuing to investigate this issue.
Posted Jul 24, 2026 - 19:11 PDT

Investigating

We have detected an issue in querying metrics in US 1 region.
We are currently investigating the issue and will share updates as our investigation progresses.
Posted Jul 24, 2026 - 19:11 PDT
This incident affected: US1 (Metrics).