Impact: Oodle UI was not accessible in US-1 (us1.oodle.ai) and AP-1 (ap1.oodle.ai) deployments due to Cloudflare Global Network incident. Other services, including data ingestion and alert services, are not affected.
Incident Timeline: Start: Nov 18, 2025 11:37 AM UTC End: Nov 18, 2025 12:48 PM UTC
Duration: 1 hour 11 minutes
Resolution: The issue has been resolved. All services are now operating normally.
Next Steps: We are keeping a close watch on the service to ensure its stability.
Posted Nov 18, 2025 - 04:48 PST
Monitoring
Cloudflare reported improvements in their services, but higher-than-normal error rates.
Posted Nov 18, 2025 - 04:34 PST
Update
We are continuing to work on a fix for this issue.
Posted Nov 18, 2025 - 04:33 PST
Identified
We are monitoring the situation with cloudflare.
Posted Nov 18, 2025 - 04:25 PST
Update
We are seeing recovery in Cloudflare network. We are closely monitoring the situation.