US-1 - Partial Outage: Metrics query service interruption

Incident Report for Oodle AI

Resolved

Impact: Querying the last hour of data in US1 was unavailable for approximately 60 minutes. Data ingestion remained unaffected.

Incident Timeline:
Start: Aug 18, 2025 07:02 PM
End: Aug 18, 2025 07:57 PM

Duration: ~55 minutes

Description:
We experienced a partial outage in our US-1 region, during which querying the last hour of data was unavailable for approximately 55 minutes. Ingestion and historical data querying was unaffected.

Resolution:
The issue has been resolved. All services are now operating normally.

Next Steps:
We are keeping a close watch on the service to ensure its stability. Further details will be added to the incident report once the root cause analysis is completed.
Posted Aug 18, 2025 - 20:00 PDT
This incident affected: US1 (Metrics).