US-1 Service Interruption (10 minutes)

Incident Report for Oodle AI

Resolved

Impact: US1 is unavailable for ~10 minutes (only for UI layer, ingestion was not impacted)

Incident Timeline:
Start: Aug 18, 2025 10:32AM
End: Aug 18, 2025 10:41AM

Duration: ~10 minutes

Description:
We experienced a brief outage in our US-1 region, during which US1 region was unavailable for approximately 10 minutes. Ingestion however was unaffected.

Resolution:
The issue has been resolved, the specific deployment has been rolled back. All services are now operating normally.

Next Steps:
We are monitoring the service closely to ensure continued stability. will update the incident with more details once we investigate the root cause.
Posted Aug 18, 2025 - 10:55 PDT
This incident affected: US1 (Logs, Metrics, Traces).