Issue detected in Metrics Query Service - Partial Outage

Incident Report for Oodle AI

Resolved

This incident has been resolved.
Duration of issue: 11:07 pm PDT to 11:22 pm PDT
Posted Oct 29, 2025 - 23:24 PDT

Identified

We have detected an issue in our Metrics Querying service in US-1 region.
Some users are seeing errors while querying recent metrics data. Querying historical data is not impacted.
We have identified the cause to an issue with scale up of one of the services. We are currently reverting the change causing that caused the issue and will share updates as revert progresses.
Posted Oct 29, 2025 - 23:23 PDT
This incident affected: US1 (Metrics).