All Systems Operational

About This Site

This is Oodle AI's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here. As always, if you are experiencing any issues with Oodle.ai, please don't hesitate to get in touch with us at [email protected] and we'll get back to you as soon as we can.

Uptime over the past 90 days. View historical uptime.
US1 Operational
90 days ago
99.96 % uptime
Today
Logs Operational
90 days ago
99.9 % uptime
Today
Metrics Operational
90 days ago
99.95 % uptime
Today
Traces Operational
90 days ago
100.0 % uptime
Today
Auth0 Operational
90 days ago
100.0 % uptime
Today
AP1 Operational
90 days ago
99.99 % uptime
Today
Logs Operational
90 days ago
100.0 % uptime
Today
Metrics Operational
90 days ago
99.99 % uptime
Today
Traces Operational
90 days ago
100.0 % uptime
Today
Auth0 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 30, 2025

No incidents reported today.

Aug 29, 2025
Query API Service Outage
Resolved - This incident has been resolved and services are now fully operational.

Incident Timeline:
Start: Aug 29, 2025 09:29 AM PDT
End: Aug 29, 2025 09:57 PM PDT

Duration: ~28 minutes

Description:
We experienced an outage in our US-1 region, during which querying of data and alerting was unavailable for 28 minutes. Ingestion was unaffected.

Resolution:
The issue has been resolved. All services are now operating normally.

Next Steps:
We are closely monitoring the service to ensure continued stability. We are preparing a detailed Root Cause Analysis (RCA) and will share it shortly.
Aug 29, 10:07 PDT
Investigating - We are currently experiencing an outage affecting our Query APIs. Our team is actively investigating the issue and working to restore service as quickly as possible.
Aug 29, 10:05 PDT
Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025
US-1 - Partial Outage: Metrics query service interruption
Resolved - Impact: Querying the last hour of data in US1 was unavailable for approximately 60 minutes. Data ingestion remained unaffected.

Incident Timeline:
Start: Aug 18, 2025 07:02 PM
End: Aug 18, 2025 07:57 PM

Duration: ~55 minutes

Description:
We experienced a partial outage in our US-1 region, during which querying the last hour of data was unavailable for approximately 55 minutes. Ingestion and historical data querying was unaffected.

Resolution:
The issue has been resolved. All services are now operating normally.

Next Steps:
We are keeping a close watch on the service to ensure its stability. Further details will be added to the incident report once the root cause analysis is completed.
Aug 18, 20:00 PDT
US-1 Service Interruption (10 minutes)
Resolved - Impact: US1 is unavailable for ~10 minutes (only for UI layer, ingestion was not impacted)

Incident Timeline:
Start: Aug 18, 2025 10:32AM
End: Aug 18, 2025 10:41AM

Duration: ~10 minutes

Description:
We experienced a brief outage in our US-1 region, during which US1 region was unavailable for approximately 10 minutes. Ingestion however was unaffected.

Resolution:
The issue has been resolved, the specific deployment has been rolled back. All services are now operating normally.

Next Steps:
We are monitoring the service closely to ensure continued stability. will update the incident with more details once we investigate the root cause.
Aug 18, 10:55 PDT
Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage