Impact: Users in ap1.oodle.ai experienced errors while querying for logs
Timeline: Start: Feb 5, 2026 11:36 AM IST End: Feb 5, 2026 12:30 PM IST Duration: 54 mins
Description: A misconfiguration in one of our log querying services led to errors for users attempting to retrieve logs with the default index pattern.
Current State: The configuration issue has been resolved, and all services are functioning normally.
Next Steps: We are actively monitoring the service to ensure continued stability and will conduct a root cause analysis to prevent similar issues in the future.
Posted Feb 04, 2026 - 23:04 PST
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 04, 2026 - 23:04 PST
Investigating
We have detected an issue in Logs UI page in AP-1 region. We're observing errors in the in logs UI for customers in AP-1. We are currently investigating the issue and will share updates as our investigation progresses.